We had the same copier in the doctor's office where I work for about eight years. We all knew how to use it to copy, reduce, enlarge, print. We understood its language and had learned all its quirks. It served us well, but it began to whine (like it was in pain!) when it was making copies. Then it began to grind and jam every time we used it. Finally, our office manager decided it was time to purchase a new one. So, about three weeks ago, a brand new one was installed. Well, it is very different and we have had some difficulty (to say the least!) adjusting. We don't understand the instructions that show up on the screen and sometimes we can't even figure out where to put our original on the glass!
Today, I was trying to make copies of a report I use to pull patient charts. The originals went through the feeder correctly and then nothing happened. I looked at the screen, it said...."Job held. Resources needed." "What in the world does that mean?" I thought. So, I tried it again...same thing happened. As I was studying the screen, trying to figure out what was going on, I noticed there were dots flashing in the center of the diagram of the copier. "Oh," I thought. "Maybe it needs paper." So, I opened the drawer and, sure enough, it was empty. I started to laugh....."resources needed"...good grief...what's wrong with LOAD PAPER!!! (That's what the old copier would say!) I know we'll learn how to use it, but I think the truth is.......it is just too sophisticated for us simple folks! :-)
Farewell to April ’17
4 hours ago